Frequently asked questions
What makes Brewnova Matcha ceremonial grade?

Our matcha is made from first harvest spring leaves, shade-grown, stone-ground, and packed in double-seal airtight bags. It's vibrant, smooth, and has the umami flavor. A unique grind process makes it much less clumpy than others for easier mixing.
From where is your matcha sourced?

We exclusively source our matcha from the 35.5° north latitude region, which is recognized as the geographic heartland for premium matcha production. Our farm is located in Shandong, China, where the ideal climate and soil conditions allow us to cultivate exceptional quality matcha.
What is the return policy?

Food and beverage items are non-returnable unless faulty, with proof required. Hardware items (e.g. whisk) must be returned unopened and unused in their original packaging.
Can I cancel an order?

Please note that it is not possible to cancel an order once it has been placed or processed. If you no longer wish to keep the order, please view our Returns Policy for details on how to return your order once received.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Frequently asked questions
Is Matcha better than coffee?

Excessive coffee consumption can have a number of adverse effects, including elevated stress levels, nervousness, increased blood pressure and digestive issues such as acid reflux. Switching to Matcha can alleviate these issues and provide a calmer, clearer source of energy.
How does matcha differ from green tea?

Key Differences:

  • Growing: Matcha tea plants are shade-covered for 20-40+ days before harvest, boosting chlorophyll and amino acids for vibrant green color and smooth taste. Regular green tea grows in full sunlight.
  • Processing: Matcha leaves have stems and veins removed, then are stone-ground into fine powder. Regular green tea uses whole leaves for steeping.
  • Consumption: With matcha, you drink the entire powdered leaf and get all its nutrients. Regular tea only gives you the steeped liquid.
What is mindful energy?

Matcha contains both natural caffeine and L-theanine, an amino acid that creates a calm, focused feeling without making you sleepy. This combination delivers steady, long-lasting energy that keeps you alert and focused without the jitters or energy crashes that coffee often causes.
How long does the effect last?

You can expect to feel calm and focused for 4-6 hours after taking one serving, but this can vary from person to person.
Can Matcha help with stress?

Absolutely! Matcha is famous for its ability to calm you down, help you focus and reduce stress. People often call it "nature's de-stress espresso" because it can help you stay alert and focused.
How much caffeine does it have?

Each serving contains 46mg of natural caffeine and 36mg~64mg of L-theanine. The combination of these two elements ensures that you have 4–6 hours of calm, focused energy—without the crash or jitters.
Is Matcha keto diet-friendly?

Yes, our Matcha is keto-friendly since it's sugar-free and has no carbs.
Is it vegan?

Yes, our Matcha is plant-based and suitable for both vegetarians and vegans.
Is there any added sugar?

No, our matcha does not contain any sugar or other additives, except for the flavoured varieties. Please check the nutritional information before purchasing.

Frequently asked questions
How many servings is in one bag?

For food labelling purposes, 1 gram is 1 serving. However, many Matcha recipes use ~2 grams of Matcha per cup.
How should I use it?

Use 2g per serving. Enjoy it straight or mix with milk, water, or smoothies. With no added flavors, you control the taste.
How long can I keep my matcha for?

You can store matcha for up to 12 months in an opaque, airtight container from the date it’s ground. Once opened, we recommend enjoying it within 1–2 months for the best flavor. To keep your matcha as fresh as possible, it’s a good idea to store it in the fridge.
What does JAS/EU/USDA Certified Organic actually mean?

All of our farms are 100% organic certified, which means we regularly test for heavy metals and harmful chemicals. We'll never use pesticides or synthetic, chemical fertilizer on our Japanese matcha farm. We use centuries-old traditions for growing, and rely on the natural ecosystem to produce healthy, hearty tea leaves, which are shade-grown and hand-picked.